Return Policy
Return Policy - AgroStitch
Custom Products
Custom embroidered garments are considered personalized products and cannot be refunded or exchanged, except in the event of a manufacturing defect or an error on our part.
Manufacturing Defects
If you receive a product with a manufacturing defect or embroidery error, contact us within 7 days of delivery. We will replace it at no charge.
Order Errors
If there is an error in your order, such as the wrong size or product, please contact us immediately. We will assess each situation individually.
Corporate Orders
For team orders, an approval sample may be provided before full production. Contact us for details.
Contact Us
For any return or exchange request, contact our customer service team with your order number and photos of the product concerned.